Privacy Policy

SECTION 1 - How do we collect your information?

When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address, and email address. We use this information

When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.

Marketing: With your permission, we may send you emails about our store, new products, promotions, and other updates. You can opt-in or opt-out during the checkout process.

SECTION 2 - CONSENT

How do you get my consent?

When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery, or return a purchase, we imply that you consent to our collecting that information and using it for that specific reason only.

If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.

How do I withdraw my consent?

If you change your mind after you opt-in, you may withdraw your consent for us to contact you, and withdraw for the continued collection, use, or disclosure of your information, at anytime, by contacting us at https://saintclaireapothecary.com/pages/contact.

SECTION 3 - DISCLOSURE

We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.

SECTION 4 - ORDER AND PAYMENT DATA

Website:

Our Site is hosted on BigCommerce (https://www.bigcommerce.com/). BigCommerce provides us with the online e-commerce platform that allows us to sell our products to you.

Your data is stored through BigCommerce’s data storage, databases and the general BigCommerce application. They store your data on a secure server behind a firewall.

BigCommerce's servers are Payment Card Industry Data Security Standard (PCI DSS) 3.2 validated at Level 1.

For more insight, you may also want to read BigCommerce’s Terms of Service (https://www.BigCommerce.com/legal/terms) and Privacy Statement (https://www.BigCommerce.com/legal/privacy).

Payment:

When you purchase a product through our Site, your payment information will be processed by Braintree (a PayPal company). By providing payment information, you agree to the processing of that information and the transfer of that information to Braintree to process the payment.

Your payment information including Credit Card Number, Security Codes (CVV/AVS), and Expiration Dates, will not be stored on Saint Claire Apothecary servers. All such information will be transferred directly to Braintree and not retained by Saint Claire Apothecary.

For more information regarding the security of your personal information related to credit card processing, visit https://www.braintreepayments.com/features/data-security.

SECTION 5 - THIRD-PARTY SERVICES

In general, the third-party providers used by us will only collect, use, and disclose your information to the extent necessary to allow them to perform the services they provide to us.

However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.

For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.

In particular, remember that certain providers may be located in or have facilities that are located a different jurisdiction than either you or us.

So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.

As an example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act.

Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.

Links:
When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

SECTION 6 - SECURITY

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.

If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.

SECTION 7 - COOKIES

We may use a browser feature known as a “cookie.” A cookie is a piece of data stored on the computer that runs an Internet browser and is commonly used to store information about a consumer’s online activities.

We use cookies when you visit our Site to analyze traffic, optimize website performance and content, and to provide an integrated and more personalized shopping experience for our customers. We also may use cookies for advertising purposes.

We generally use the following types of cookies:

Functionality cookies, which allow you to navigate the site and use our features.

Analytics cookies, which allow us to measure, analyze and understand how our customers use the Site and to identify ways to improve both its functionality and your shopping experience. For example, we use Google Analytics to help us evaluate your use of the Site, to compile reports on website activity, and to provide other services related to website activity and internet usage. To learn how Google Analytics collects and processes data, please visit: “How Google uses information from sites or apps that use our services” located at www.google.com/policies/privacy/partners.

Targeting or advertising cookies, which allow us to better understand our customers demographics and interests through Google Analytics. This information is used exclusively to improve both the functionality and shopping experience of our website.

You can prevent the use of cookies by changing the settings in your web browser so that (i) it does not accept new cookies, (ii) it informs you about new cookies, or (iii) it deletes all already received cookies.

By deleting or disabling future cookies, your user experience may be affected and you might not be able to take advantage of certain functions of our Site (such as storing items in your Cart between visits and customizing your website experience).

SECTION 8 - AGE OF CONSENT

By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

SECTION 9 - CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website.

Saint Claire Apothecary shall notify Users of any changes made to our website features or policies to the extent Saint Claire Apothecary is required by law to do so.

QUESTIONS AND CONTACT INFORMATION

If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information, please contact us at https://saintclaireapothecary.com/pages/contact.